InternetCM Content Monitoring

Content Monitoring for the Information Age

InternetCM is focused on the need to transform advanced technology into effective business tools. This focus leads us to our key differentiators:

  • We engage in extensive consultation with our clients
  • We are determined to provide a user-friendly system

The Consultation Process

This involves identifying the content a client needs to be monitored. Given that InternetCM is able to track and report changes to any type of online data, this choice can be difficult. InternetCM often provides its clients with advice about how to approach this task - based on our understanding of the system and experience of the ways that the service has been used by other businesses. By identifying the areas a client is interested in monitoring, InternetCM can point out ways in which this can be achieved. For example, a business interested in competitive intelligence could monitor external links from its rivals' sites as an indicator of potential future developments. Changes in a Document

The User-Friendly System

The InternetCM user can be updated on developments in three ways - together, these form a wide range of means through which our clients can access the relevant developments.

  • E-mail alerts can be used to instantly notify clients of the breaking news in their field - or alternatively, to provide a regular summary of these changes. The e-mail content can customised to include a specific level of detail, whilst a link to the relevant content will comprehensively demonstrate the nature and time of the changes. Unlike many e-mail updates, InternetCM use a special weighting system to ensure that clients only receive the information that is relevant to them
  • A personalised web portal provides a comprehensive review of the changes detected by InternetCM. Exact details of content that has changed are displayed in an easily navigable tabular format. Once the change the user wishes to view has been chosen, the relevant webpage is displayed on screen - with alterations presented in a clear colour coding system.
  • Each development is archived by InternetCM so that it remains fully accessible. Using our advanced and intuitive search engine technology, users experience far greater accuracy in their search results. Multi-word search queries can be understood as concepts rather than a combination of single words. The fact that the meaning behind a word is recognised rather than the aggregate of results for the individual words results in far more accurate results being returned to the user.